I don’t know where to start to say thank you for all your hard work with sale of my old house and the purchase of my new one. Your experience and expertise made both (otherwise complicated) transactions an absolute pleasure.
You were wonderfully patient while I looked at so many houses over such a long time – never rushing me and always sending me the newest listings week after week for almost a year.
When you found me my dream house, I was so thrilled – until we did the inspections. When we found out all the things wrong with the house, you didn’t flinch. I remain impressed with how you got the sellers to take care of everything for me at their expense so that I could still have my dream home – and you did so in a professional and gentlemanly manner.
Thank you also for so doing so well on the sale of my prior house. It meant a ton to me that you or one of your great team was always ready to go for an open house or a broker’s open. I was nervous about my responsibilities as a seller but you expertly navigated me through that process.
You are a consummate professional and as much as I love my new house, I am looking forward to the next move with you! It was such a pleasure; I truly miss speaking with you everyday!
Associate Chief Legal Counsel
Pixar Animation Studios
Keren and I wanted to thank you for all of your help with our recent real estate transactions. Though buying and selling a house can never be described as simple and stress free, we are both delighted with our recent experience with you and your excellent team.
To begin, you graciously walked us through every step from the preparation of our home for the sale to the marketing to the closing. Your personal touch and availability to address even the most mundane of questions was extremely helpful. I still recall when I asked you if you were familiar with the market in our neighborhood and you answered, “Yes, I’ve been doing this for a while.” What a modest understatement! Your first rate marketing plan brought so many people through our open houses that we had offers well above asking price AND were able to enter escrow in days! Thinking back on this, my head still spins.
On the other side of the transaction, you helped line up our purchase of our current home with grace. When questions came up or additional negotiations were needed, there was never a problem. When we had to get our paperwork completed on December 31 so we could close at the start of the year, you didn’t miss a beat. You always answered with the same response, “my pleasure.”
Mark, I really believe this. You derive joy and satisfaction from walking people through one of the single most stressful events of their lives. You do this calmly, patiently, and with genuine concerns for your clients. While I hope I don’t have to sell my current home for a while, I would immediately pick up the phone to ask for assistance from you if I did. My hope is that I can drive many, many people to use your services in recognition of the care you provided for me and my family.
I’d be happy to talk with anyone about my experience.
Thanks again for everything you have done!!
Well done Mark, and with such grace and great patience. I have had nothing but respect and admiration for your perseverance and good nature. Congratulations on the completion of a complicated task and thank you very, very much for your unfailing effort in keeping us all informed every step of the way.
Great success to you going forward.
Mary Lou Weidlich
Santa Cruz, California
We are writing you this letter to express our praise and gratitude for our buyer’s agent, Mark Goldsmith. Mark has earnestly worked with us from early January 2009 and has recently helped us close on a “house we absolutely love”.
At the onset of our house search, we originally contacted another Westside real estate office, and the agent helping us sent us one e-mail with listings and then no correspondence afterwards. In retrospect, we are grateful for that experience as it ultimately led us to connect with Mark Goldsmith. From our first phone call and meeting with Mark, we felt reassured that we had someone with the character, expertise and commitment that we were hoping for in an agent.
Throughout our home search and home buying process, Mark has not only shown how adept and knowledgeable he is in the field of real estate, he has also shown a wonderful and caring personality that adapts well to his client’s needs. To us, Mark has always been a gentleman, and we have witnessed the high level of professionalism he provides to not only his clients but also to other agents and parties involved in the home buying process. He has exuded warmth, patience and loyalty, and we have been so grateful to have had such a well-rounded agent supporting us through every transaction.
Overall, we feel extremely blessed that our paths crossed with Mark Goldsmith. We would not hesitate to recommend him and your office to family and friends and would think of no one else for our future real estate needs.
Max and Sonia Kim
This letter has been too long in the making but I thought it too important to just let it go.
I wanted to express my sincere gratitude for your services in listing and selling my parent’s house in Sherman Oaks. Your professionalism, dedication, business sense and good nature made the process easier on all parties involved.
Selling a property that has been in a family for a long time and has an emotional ‘history’ can be very difficult. Your thoughtfulness in dealing with the trustees and family members is much appreciated, and I am happy to offer my recommendation to anyone who might be considering your services.
Please feel free to offer my contact information to potential clients as I believe you truly stand out amongst other agents in the area.
Very truly yours,